Privacy Policy

At Evocom Berhad and its subsidiary companies (“Evocom” or “we” or “us” or “our”), your privacy is our priority. This Policy explains how we collect, use, protect, and manage your personal data in compliance with the Personal Data Protection Act 2010.

This Policy applies to all personal data we collect through our website, services, or interactions with you. By accessing or using our website and services, you consent to the practices described in this Policy.

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1.1 Commitment to Privacy

We are committed to safeguarding your personal data. All personal information collected will only be used in accordance with this Policy. Evocom reserves the right to update this Policy periodically, and we encourage you to check our website from time to time to see if there are amendments to this Policy.

In the event of inconsistencies between the English or Bahasa Malaysia versions, the English version shall prevail.

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1.2 Types of Data Collected

We may collect the following personal data via:

• Contact information (e.g., name, email address, telephone number)
• Company or employment information
• Demographic information (e.g., postcode, preferences, interests)
• Information submitted through surveys, forms, or service inquiries

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1.3 Sources of Data Collection

Personal data may be collected through:

• Information you provide directly via website forms, inquiries, or applications
• Information provided by your employer or sponsor (where applicable)
• Publicly available sources
• Information gathered automatically through cookies and tracking tools (if applicable)

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1.4 Purposes of Data Collection

Your personal data is collected for purposes including but not limited to:

• Delivering services requested by you
• Managing registrations, subscriptions, and customer service support
• Sending service updates, event invitations, or marketing communications (with your consent)
• Conducting internal data analysis and service improvements
• Complying with legal, regulatory, and operational requirements

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1.5 Data Security

We are committed to ensuring that your information is secure. Appropriate physical, electronic, and managerial procedures are in place to prevent unauthorized access, disclosure, alteration, or destruction of your personal data. Please note that communications over the internet is not fully secured. As such, we cannot and do not accept responsibility for any loss of personal data arising from unauthorized access or interception that is beyond our control.

We retain personal data only as long as necessary to fulfil the purposes stated below or as required by law.

We may disclose your personal data to:

• Our affiliates and authorized service providers
• Regulatory, governmental, or law enforcement agencies, where required by applicable laws
• Third-party partners for service delivery purposes, subject to confidentiality agreements

We do not sell, distribute, or lease your personal data to external parties without your explicit consent.

In the event of a potential, proposed or actual sale/disposal of any of our business or interest, merger, acquisition, consolidation, re-organisation, funding exercise or asset sale relating to us, or in the event of winding-up (“Exercise”), personal data may be required to be disclosed or transferred to a third party as a result of, or in connection with, the Exercise.

You acknowledge that such disclosure and transfer may occur and permit us to disclose and transfer the personal data to such third party and its advisors/representatives and/or any other person reasonably requiring the same in order for us to operate and maintain our business or carry out the activities set out in the purposes of data collection as set out above.

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1.6 External Links Disclaimer

Our website may contain links to external websites for your convenience. Please note that we do not have control over the privacy practices of such external sites. You access them at your own risk, and we encourage you to review their privacy policies before providing any personal information.

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1.7 Managing your Personal Data

You may choose to:

• Restrict the collection or use of your personal data
• Withdraw consent for marketing communications at any time
• Request access, update, correction, or deletion of your personal data

To exercise your rights, please contact us at [email protected].

Please note that refusal or withdrawal of consent may limit our ability to provide you with certain services.

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1.8 Contact us

For any inquiries, requests, or concerns regarding your personal data, please contact us at our Registered Office as detailed below: