23 September 2025, Kuching — Evolution Commerce Sdn Bhd (“Evocom”) was honoured to meet with senior officers from Jabatan Tenaga Kerja Sarawak (JTK Sarawak). Representing EvoCom were Umi Farziah, Chief People Officer, and Mohd Ariff Bin Mohd Razif, Human Resources Manager.
The engagement reinforces our commitment to upholding best-in-class employment standards and compliance across the region. It also marks a significant step forward in fostering closer cooperation with JTK Sarawak to enhance worker welfare, regulatory alignment and continuous improvements in our workplace practices.
We extend our sincere thanks to the team at JTK Sarawak for their warm hospitality, thoughtful insights and shared dedication.
“Seperti pepatah Melayu, ‘Bersatu teguh, bercerai roboh.’
True progress comes from unity, when employers, employees, and regulators walk the same path with shared integrity and purpose, we build not only stronger organizations but a more resilient nation.”
What’s next?
- Evocom will review and align relevant internal processes in light of input received from JTK Sarawak.
- We will maintain ongoing dialogue to ensure alignment in tackling emerging labour issues and compliance requirements.
- Our teams will jointly explore future initiatives to strengthen worker engagement, safety and well-being across our operations in Sarawak.
Strong institutional collaborations like this are critical to driving sustainable growth, good governance and shared value for our stakeholders.
Why the JTK Sarawak Collaboration Matters
This engagement with JTK Sarawak is part of a broader pattern of regulatory and community engagement for Evocom across Malaysia. Beyond compliance, the visit reflects our belief that strong relationships with labour authorities help translate policy into practical, on-the-ground improvements for employees.
Evocom’s Human Resources team, led by Chief People Officer Umi Farziah, continues to prioritise fair employment practices, transparent grievance channels and safe working conditions across all its operating regions, including Sarawak. This mirrors the same commitment to responsible governance seen in our ongoing collaboration with AI talent and cybersecurity initiatives.
Looking ahead, Evocom will continue working closely with JTK Sarawak and other state labour departments to stay ahead of evolving employment regulations, ensuring that growth in the region is matched by responsible, worker-centred practices.
The visit also builds on Evocom’s track record of engaging directly with regulators and industry bodies, from AI talent development forums to cybersecurity awareness initiatives, reflecting a consistent approach: treat compliance not as a checkbox exercise but as an ongoing dialogue with the institutions that shape the standards we operate under.
For Evocom, employment compliance in Sarawak carries particular weight given the state’s distinct labour framework, which operates alongside federal legislation and requires close coordination with the Department of Labour Sarawak. Meeting directly with senior JTK Sarawak officers gave Umi Farziah and Mohd Ariff Bin Mohd Razif the opportunity to clarify expectations around areas such as worker safety, wage practices and dispute resolution, ensuring Evocom’s internal policies remain fully aligned with the department’s requirements.
The discussion also touched on longer-term workforce planning, including how Evocom can better support skills development and career progression for employees based in East Malaysia. By keeping these conversations ongoing rather than treating them as a one-off courtesy visit, Evocom aims to build the kind of trust with regulators that makes it easier to resolve issues quickly and stay ahead of policy changes affecting the logistics and technology sectors.
Ultimately, the visit reinforces a simple principle that guides Evocom’s operations across every state it works in: sustainable business growth and strong employment practices go hand in hand, and both depend on maintaining open, respectful lines of communication with the regulators who help set the standard.
Evocom values its ongoing relationship with JTK Sarawak as a foundation for responsible growth in the region.
